Privacy policy
We collect contact information of customers, partners, and followers for communications and customer service purposes. Data is maintained with care and in compliance with statutory requirements.
1. Data Controller
MAA-akatemia osuuskunta
Business ID: 3500974-2
Address: Järvistenmaantie 11, 38100 Sastamala
2. Processed Personal Data
The register processes the following personal data categories: Name, address, phone number, email address, as well as responses provided by the customer or partner in contact and self-assessment forms.
3. Purpose and Legal Basis of Processing
Personal data is processed for the following purposes: Customer relationship management, marketing, and enhancing customer insight. The legal bases for processing are: consent of the data subject, or a partnership/client contract.
4. Data Sources
Personal data is obtained directly from customers, for example via forms or other equivalent contact channels.
5. Disclosure and Transfer of Personal Data
Personal data may be disclosed to cooperative members as part of client relationship management and marketing activities. Data is not transferred to third parties or outside the EU/EEA.
6. Data Retention Period
Personal data is retained for as long as necessary for the customer relationship. When data is no longer needed, it is deleted appropriately.
7. Rights of Data Subjects
Data subjects have the following rights:
Right to receive information about data processing.
Right to access, rectify, and erase their data.
Right to restrict or object to data processing.
Right to data portability.
8. Data Security
MAA-akatemia cooperative stores personal data in secure databases, including GDPR-compliant third-party systems. Access to personal data is restricted to designated personnel.
9. Profiling and Automated Processing
Customer data may be profiled using digital tools to improve the quality of cooperative customer services. Profiling is always performed respecting data subject rights and disclosed at the consent stage.
10. Contact and Inquiries
On data protection matters, data subjects may contact info@maa-akatemia.fi